I knew he woud.
There are a few people that have taken the time and made the effort to earn people's respect, others that have proven that they don't... Richard is one of the good ones. He's been around since the start and is still here today. Dale Mathis may be a nice guy and all, but his concern is more his pocket book than anything else, and his business practices show that.
Let me share a little story... I used to own my own network and certified trainer company for 35 years. I wasn't rich, but I was debt free and comfortable.
In 2012 my father started showing heavy signs of Alzheimers/Dementia. Over the course of 2012 I first had to close off the consulting company and worked as a trainer part time to take care of my father. By August 2012 I had to completely stop working and me and my mother took care of my father 24/7. That lasted until June 2016. I wonder how many people here could eliminate 100% of their income for over 3.5 years and survive... because that is what I had to do.
When my dad passed, I really needed time to get myself together, that is also when I discovered that to get my certifications back I would need about $25,000US and basically a year to get back to where I was. At that point in life, this was simply not possible to do.
I ended up deciding to get my head together and look for a job... any job. That process took another several months. During this time I stumbled on the 8X and a week later the BK. I sincerely had no idea where I was supposed to get the money from at that point, but VISA is nice to me in that way... lol.
Anyway, that's around the time I started going to the accordion club meetings and found the 8X... long story short, I had rather stupidly agreed to perform for the accordion club's Christmas party a mere few weeks after coming back from not playing near 4 decades and having just recently picking up the 8X. Now I had the challenge of trying to learn to play again... and learn how to make the 8X sound good. No prob, I thought I had 24 hours a day, I was confident that I could do it if I applied myself.
Here is the part of the story where Richard comes in... I reached out and asked questions because I knew very little about 3rd part UPGs and nothing about programming. His reply was basically the sets that would work best for Christmas music and my style of music were... and he sent me almost half his sets FOR FREE, no questions asked.
I did the Christmas party it was a huge success, and now a part of my story. I also had found a job and started working soon after. You can bet that with my first cheque, I sent Richard full payment for his sets and received the rest of the files a few minutes later, no words exchanged, except my most sincere thanks. He did not need to send me anything, just answer a question (which he did very well), but he also went above and beyond at a time in my life that I was really struggling. Not only are his sounds the BEST on the market in terms of available UPGs/Sets for the 8X, the man who makes them is a gentleman. I'm also not alone in this kind of story... there are NO such stories about Dale Mathis that I can find... see what I mean?
. I'm using the Ventura method of searching around, but happily not starting from scratch. Plus Dale has like a thousand videos and sheet music, with new ones all the time where he explains the sound he's using (even if he tends to Old Time). A better daily internet fix than doom scrolling. 
