Korg FISA SUPREMA

[JerryPH]

this is something I wished The Korg latest arrangers had…especially audio over Bluetooth.

Not yet a fan of audio over BT, not sure about what Korg is doing but with other transmitters I have tried there was a ton of lag.

 

[JerryPH]

this is something I wished The Korg latest arrangers had…especially audio over Bluetooth.

CORRECTION: No ability to capture audio over BT due to latency issues as I was thinking... but you CAN do audio to computer over USB. Not sure how that is being done unless the Korg is somehow emulating an audio interface?

 

[KeysFla]

I was taught at an early age that lifting an accordion by the straps is a bad idea. In those days, the consideration was that the straps might break. Now that we have brackets screwed into plastic bodies … (you finish the thought.)

Actually the metal bracket broke in the fr7. The screws were secure into the plastic. They were similar to the Horner brackets. The bracket broke at the base. As a quick fix, had jeweler braze it for $12.

 

[KeysFla]

CORRECTION: No ability to capture audio over BT due to latency issues as I was thinking... but you CAN do audio to computer over USB. Not sure how that is being done unless the Korg is somehow emulating an audio interface?

That is my thought too.

 

[Ventura]

that confirms Korg's typical excellent customer service
(which i can personally attest to since the 1970's when
i first became a customer)

but it also suggests that they have not figured out a
repair that would truly solve the problem

 

[Ventura]

and i just cannot understand y'all keep wanting bluetooth
to do what it was not designed or intended to do ?

this is like wishing Windows worked like and had the features
of the MacOS 15 Sequoia, or hammering in a nail with
your screwdriver

you want zero latency, use audio equipment,
like a wire fr'instance

 

[breezybellows]

First report has come in of someone getting a unit that broke in half not fixed, but replaced by a new unit from Korg. That was pretty fast, so they are on the ball.

I found a post about a replacement. But it was for a different issue (registers switching for no reason). Where did you find this report?

 

[JerryPH]

that confirms Korg's typical excellent customer service
(which i can personally attest to since the 1970's when
i first became a customer)

but it also suggests that they have not figured out a
repair that would truly solve the problem

Not necessarily true, they might have found the issue, realized that to change a part takes time and to save time they handle the known issues faster by replacing with units already addressed?

 

[Ventura]

a customer focused solution that loses the entire profit from the
original sale, and likely even puts you in the hole, would be
a last resort. Amplified by the total number of estimated
compromised units this solution could put the entire program
seriously in the red.

 

[breezybellows]

a customer focused solution that loses the entire profit from the
original sale, and likely even puts you in the hole, would be
a last resort. Amplified by the total number of estimated
compromised units this solution could put the entire program
seriously in the red.

The total number of units was very low to begin with.

 

[JerryPH]

Exactly! If it did have to happen, this could not have hapen at a better time. A few months later and we would be in the hundreds. It's a lot less since it happened pretty much at the start.

Unfortunate... but fortunate!

 

[Alan Sharkis]

Notice that I’ve had nothing to say — no speculation, no second-guessing. I just want the people who are personally involved to be satisfied. Korg seems to want to do just that.

 

[Thomas N]

I wouldn't expect anything less out of the Big Three. Korg, Yamaha and Roland are all going to take care of their customers. I guess everybody has a preference, mine is Yamaha, but I've had all three at various times and was overwhelmingly satisfied with every brand. There are the Nords, and Behringers out there, and a host of analog and virtual analog companies popping up every month, but I've always felt like if you purchase something from the Big Three there's an inherent sense of protection there.

And with a niche, newly released product I would expect Korg to iron out these early-adopter issues quickly and to the great satisfaction of all of their customers.

 

[KeysFla]

Korg, my goto product…for decades…and now an accordion that is easily ‘midi in’ compatibility with my Korg arranger products.

 

[debra]

Actually the metal bracket broke in the fr7. The screws were secure into the plastic. They were similar to the Horner brackets. The bracket broke at the base. As a quick fix, had jeweler braze it for $12.

I continue to be (not pleasantly) surprised by the flimsy way brackets are either constructed or are secured to an accordion body.
Many decades ago accordion makers really understood the importance of sturdy brackets and a secure connection to a solid part of the accordion body. I'm still surprised that the "curtain rod" ("Gardinenstange") brackets used on old Hohner Morinos is still going strong after 60 years and more. I initially thought they were not a good idea, but they continue to hold well. Most other accordions have brackets that bolt directly into the wood, not brackets that are welded to a plate that is then held onto the wood with screws. And what I also see is that a single bracket (bolted into the wood on both ends, so two bolts going through the wood and secured with nuts and washers on the inside) is used on accordions up to about 10kg, and that heavier accordions use two such brackets.
I'm completely appalled by newer constructions that use a single bracket bolted into a flimsy plastic housing that is bound to break (like in the Pigini Peter Pan). You don't need to be a rocket scientist to predict that the plastic is going to break...
All the accordions I have a solid construction on all parts. Nothing is likely to break off or break apart due to a small bump. And yes, the manufacturer could made each of these accordions about 1kg lighter by using thinner wood and reducing the strength of other parts... all at the expense of overall sturdiness. With digital accordions the manufacturers seem to think that plastic is as strong as wood. Well... they are finding out the hard way that this is not the case!

 

[jozz]

it's not meant to last
it's meant to break so you buy a new one

 

[JerryPH]

I found a post about a replacement. But it was for a different issue (registers switching for no reason). Where did you find this report?

The Private FISA forum. Seems you were not the first, this one happened before you and is now resolved. Since you are our "local FISA guy", hopefully you can let us know about your experience, it would be great to get info first hand.

 

[Thomas N]

The Private FISA forum. Seems you were not the first, this one happened before you and is now resolved. Since you are our "local FISA guy", hopefully you can let us know about your experience, it would be great to get info first hand.

Also very interested to hear your experiences Joseph. Just be careful, you know, with La Cosa Nostra and everything.

 

[KeysFla]

Everything we read on the internet or forums, is just for reference. We then expand on our own ideas.

 

[KeysFla]

I continue to be (not pleasantly) surprised by the flimsy way brackets are either constructed or are secured to an accordion body.
Many decades ago accordion makers really understood the importance of sturdy brackets and a secure connection to a solid part of the accordion body. I'm still surprised that the "curtain rod" ("Gardinenstange") brackets used on old Hohner Morinos is still going strong after 60 years and more. I initially thought they were not a good idea, but they continue to hold well. Most other accordions have brackets that bolt directly into the wood, not brackets that are welded to a plate that is then held onto the wood with screws. And what I also see is that a single bracket (bolted into the wood on both ends, so two bolts going through the wood and secured with nuts and washers on the inside) is used on accordions up to about 10kg, and that heavier accordions use two such brackets.
I'm completely appalled by newer constructions that use a single bracket bolted into a flimsy plastic housing that is bound to break (like in the Pigini Peter Pan). You don't need to be a rocket scientist to predict that the plastic is going to break...
All the accordions I have a solid construction on all parts. Nothing is likely to break off or break apart due to a small bump. And yes, the manufacturer could made each of these accordions about 1kg lighter by using thinner wood and reducing the strength of other parts... all at the expense of overall sturdiness. With digital accordions the manufacturers seem to think that plastic is as strong as wood. Well... they are finding out the hard way that this is not the case!

The injection molding companies need a quality process to make a good quality part. Even with a good mixture, the machine has to time the hot injection, pressure and cooling process accurately. Could have been a faulty process. I am sure it is resolved quickly.